Privacy Policy

Who we are

Terra Visus Ltd (‘we/us/our’) is a company registered in Scotland under number No.SC70368, whose registered office is at 6 St. Colme Street Edinburgh, EH3 6AD. Terra Visus is committed to protecting the privacy and security of your personal data in accordance with the requirements of the UK GDPR and Data Protection Act 2018 (‘data protection law’). We are the data controller of the personal data we process about you.

This Privacy policy describes how we collect and process your personal data. We may update this notice at any time and should we do so this will be updated on our website www.terravisus.com.

If you have any questions relating to this privacy notice, please contact privacy@terravisus.com.

What personal data do we process?

Personal data includes any information that can be used to directly or indirectly identify a living person. It includes a name, an identification number, location data, an online identifier or to one or more personal factors. Practical examples are your name, address and email address or details set out on a business card.

Personal data we may collect about you includes:

  • Name
  • Email address
  • Contact number
  • Contact address/location
  • IP address
  • Social media handle
How do we collect your personal data?

We will collect personal data about you when you contact us via our website, or directly, to enquire about our services. We may also collect personal data from you if you leave comments on our website and technical data, such as your IP address, may be recorded when you visit our site. We may collect personal data from publicly available sources such as LinkedIn and company websites.

How do we use your personal data?

We may use your personal data to:

  • Market our products and services to you on the basis of our legitimate interest;
  • Enter into a contract with you;
  • Respond to any queries you submit to us directly or via our website on the basis of our legitimate interest;
  • Understand how you interact with our website, if you provide your consent;
  • Provide you with ongoing services for the purposes of fulfilling a contract with you
  • Liaise with you if you provide services to Terra Visus on the basis of legitimate interest.
Who will we share your personal data with?

Generally, we will process your personal data within the Company. If it becomes necessary for us to do so to share your personal data to deliver services to you or to market to you we may share your information with trusted partners or third party service suppliers that support our operations. We ensure that we have contracts and data processing agreements in place with any third parties we work with. We may also be required to share your personal data in the event we have a legal or regulatory obligation to do so.

How do we safely store your personal data?

We store all personal data within the UK under the adoption of strict organisational and technical measures designed to keep your personal data secure. If it were necessary for us to transfer or make your personal data accessible outside the UK for the fulfilment of the purposes set out above, we shall only do so where appropriate or suitable safeguards are agreed and in place with the recipient of your personal data.

How long we retain your data

We will only retain your personal data for as long as we need it for the purposes is was collected. Thereafter we will delete/destroy your personal data. Please contact privacy@terravisus.com. for more information about our retention policy.

Cookies

Our website uses cookies and you can find out more in our Cookie Policy.

The legal rights you have over your data

You have a number of rights under data protection law in relation to your personal data. These rights are as follows:

  • right to request access to your personal information - you can request a copy of the personal information we hold on you;
  • right to request correction of your personal information - if any personal information we hold on you is incorrect, you can request to have it corrected;
  • right to request erasure of your personal information - you can ask us to delete your personal information in certain circumstances;
  • right to object to processing or restrict processing of your personal information - you may object to our processing of your personal data in certain circumstances;
  • right to request the transfer of your personal information - to provide you, or a third party you have chosen, with your personal information;
  • right not to be subject to automated decision-making and profiling; and
  • right to withdraw consent – where we process your data on the basis of consent, you can notify us that you want to withdraw consent at any time.

If you have any data protection complaints, you may contact the Information Commissioner's Office (ICO) by post at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Email: casework@ico.org.uk. Telephone: 0303 123 1113.

We’d like to try and help with any concerns you may have before you contact the ICO, so please get in touch with privacy@terravisus.com in the first instance.

Last amended: March 1, 2023